Repair necklace - Get your chain like new again
Your favorite necklace deserves to last a lifetime. At Beadhouse we offer professional repair of chains and necklaces in all materials - from fine gold chains and silver to pearl chains and bracelets.
It should be easy and safe: you send or deliver your chain, we assess, repair and send it back with warranty and photo documentation. Here you can see how we help you get your necklace looking good again at a fair price.
Why choose Beadhouse for chain repair
- Experience and expertise: Our goldsmiths and technicians work daily with soldering, welding and changing locks. Even chains with more complex damage can often be salvaged.
- Safe shipping: You will receive guidance on safe packaging and documentation upon receipt.
- Transparent prices: We always give a price estimate before the work begins.
- Photo documentation: When the repair is complete, you will receive before and after photos so you can approve the result.
- Sustainable choice: A repair extends the life of the jewelery and saves money both money and resources.
This is how the repair is carried out step by step
1) Submission and receipt
Pack your necklace securely and send it to us - or drop it off in person if you live nearby. We register the jewelery and take photos as documentation.
2) Assessment and price estimate
A professional assesses the damage and contacts you with a clear price estimate and expected delivery time. We will only get started once you have approved.
3) Repair and quality check
Depending on the damage, we solder, weld or rewire the chain. It is then reviewed for quality, durability and finish.
4) Photos, warranty and returns
When the work is finished, we take new photos and document the result. The jewelery is packed securely and sent back with a guarantee on the workmanship (typically 12 months).
What types of chains and jewelery do we repair?
Gold chain repair
Gold chains can usually be soldered or welded. The method depends on carat, wire thickness and type of fracture. Very fine chains require extra care – sometimes reinforcement or replacement of the lock is recommended.
Silver chain repair
Silver must be soldered with precise temperature and finish so that the metal retains its color. We can both solder, polish and give the chain an anti-tarnish treatment.
Pearl chain repair
Pearl chains are typically repaired by rethreading and replacing worn knots. It is recommended to have them rethreaded regularly so that the beads are not lost.
Replacement of jewelery lock
A defective lock can be quickly replaced. We have several types of locks in different materials, so that the new one fits the style and weight of the chain.
When the chain is very thin or complex
Ultra-fine or particularly ornate chains can be difficult to repair without risk of weakening. In those cases, we suggest a solution such as a new section, reinforcement or a new lock.
Prices and delivery time
- Soldering chain: from DKK 149
- Soldering of gold chain: from DKK 299
- Replacing the lock: from DKK 129–349 (depending on type and material)
- Rethreading pearl chain: from DKK 249–499.
The final price depends on the material, the extent of the damage and finishing.
Typical delivery time is 5–10 working days from when we receive the chain. If you want faster service, we can usually find a solution.
You always get a final offer before we start the work.
Tips for preparing your chain for shipping
- Wrap the chain separately in a small bag or cloth so that it does not tangle.
- Use a padded envelope or box that protects against shock.
- Send with tracking and possibly insurance.
- Feel free to put a short message in the package with information about the damage and your wishes for the repair.
Frequently Asked Questions (FAQ)
Where can I get my necklace repaired?
At Beadhouse can you send your chain in for assessment and repair. We document everything and send before and after photos.
Can you repair a broken chain?
Yes, we often can. Many chains can be soldered or welded, but if the chain is very fine, we can suggest a reinforcement or replacement of a section.
How much does it cost to have a gold chain repaired?
The price depends on carat, thickness and damage. As a starting point, the soldering of a gold chain starts at approx. DKK 299. You will receive a precise offer after assessment.
How long does a repair take?
Typically 5–10 working days from receipt. If you need faster service, we can often find a solution.
Can I send my chain by post?
Yes. Pack it securely, send with tracking and insurance, and remember to include your contact information.
Do you also repair pearl necklaces?
Yes, we rethread and clean pearl chains, replace knots and locks and can also give the pearls a new shine.
Can a jewelry lock be replaced?
Of course. We have many types of locks to suit both light and heavy chains.
How do I know if the chain is too thin to repair?
We assess this based on the structure of the chain and the type of damage. If a repair is not recommended, you are always given alternative options.
Do you guarantee the repair?
Yes, we provide a guarantee on the workmanship itself (usually 12 months). The guarantee covers defects in the execution, but not new damage after return.
Can you clean and polish the jewelery at the same time?
Yes. We can offer cleaning, polishing and protective treatment so that the chain looks like new when returned.
Does your chain need help?
Contact our customer service for quick guidance and a non-binding price estimate - or send in your necklace for an assessment today.
We make sure that your jewelery returns home safely, ready to be worn with joy.